General

ROI Metrics respects your privacy. Across our business, around the world, we will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with you, for example, to process your applications to register as a customer, provide service and support, and share products, for services with you. We do not sell your personal information. At any time you may contact ROI Metrics with any privacy questions or concerns you may have. You also may ask at any time to see the data you have given us and request correction or deletion. We strive to ensure a high level of security and confidentiality.

Privacy and Data Security

At ROI Metrics, your right to privacy and data security is a primary concern. Below are the guidelines we use for protecting the information you provide us during a visit to our Internet site or when you use our Payment Gateway maintained through authorize.net or support applications loaded on your computer. Visit http://www.nclnet.org/essentials to learn more about how to protect your privacy on the Internet through a consumer education campaign called Online E-ssentials, developed by the National Consumers League.

ROI Metrics’s Privacy statement discloses the privacy guidelines for the entire domestic ROI Metrics Web site. The guidelines at this site are applicable only to this domestic Web site. ROI Metrics only asks for specific types of personal information In a few areas on our Web site and online customer support tools, we ask you to provide information that will enable us to enhance your site visit, to assist you with technical support issues or to follow up with you after your visit. It is completely optional for you to participate. For example, we request information from you when you:

  • Register on ROI Metrics
  • Request a quote
  • Place an order
  • Provide feedback in an online survey
  • Participate in a sweepstakes or other promotional offer
  • Request e-mail notification of your order
  • Subscribe to a newsletter or a mailing list
  • Fill out a support request

In each of the instances above, we may ask for your name, e-mail address, phone number, address, type of business, customer preference information, customer number and service tag number, as well as other similar personal information that is needed to register or subscribe you to services or offers. If we ever ask for significantly different information we will inform you. If we ever ask for significantly different information we will inform you.To improve the usefulness and quality of our site, we also measure and analyze what is called “non-identifying, aggregate usage and volume statistical information” – basically, the actions visitors take on our website. This is not personal information, but rather general summaries of our visitors’ usage patterns and behaviors. You may opt out of this analysis by clicking here.

Third Party Sites

Please be aware that other web sites that may be accessed through our site may collect personally identifiable information about you. The information practices of those third-party web sites linked to ROI Metrics are not covered by this privacy statement. We generally use the “” symbol to mark links that go to third-party sites. You are solely responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you’re online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your personal information, ROI Metrics cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

Contact ROI Metrics

ROI Metrics is the sole operator of the ROI Metrics Web site. If you would like to contact us for any reason regarding our privacy practices, please write us at the following address:

ROI Metrics
350 Lincoln Road # 4018
Miami Beach, FL 33139